Monday to Friday: 8 AM – 5 PM
(904) 893-3265
Welcome to FitMind Therapeutics. If you are considering becoming a new patient, we want to make the process as clear and welcoming as possible. Below is everything you need to know about getting started with our practice in Jacksonville.
The first step is a phone call or message through our contact form. Our team will listen to your concerns, answer initial questions, and help you decide whether to schedule a consultation. There is no pressure, no commitment, and no cost to begin the conversation.
We offer a free consultation for new patients. During this appointment, you will meet one of our providers, share your story, and learn whether TMS Therapy or one of our other services may be the right fit. This conversation is yours. Bring whatever questions you have.
If you choose to move forward, our administrative team will run a complete insurance verification. We will let you know what your plan covers, whether prior authorization is required, and what any out of pocket costs may look like.
Once we have a full picture of your history and goals, our provider will design a personalized treatment plan. For TMS patients, this typically includes daily sessions five days a week over about six weeks. We will walk you through every step.
Your first session is the start of a journey, not just a single appointment. Our team will be with you throughout, monitoring your progress and adjusting your plan as needed. Our goal is your long term wellness, not just short term improvement.
Do I need a referral? Most patients do not, though some insurance plans require one. We will let you know during your benefits check.
Will I need to bring records? It helps but is not required. Our team can request records from prior providers if needed.
Can I bring a family member? Absolutely. Many patients find comfort in having someone they trust at the first visit.
If you are ready to take the next step, contact our team at (904) 827 3714. We are here to walk you through the rest.
Our HIPAA-compliant E-Fax number for referrals is (904) 715-8753.
Please include the following minimal patient information: first/last name, DOB, address, contact number/email, diagnosis, insurance and policy number, and name of referring provider.
